Privacy Policy

Last updated: September 15, 2024

Welcome to coob.app! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

1.1. Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Technical information: IP address, browser type, operating system, visit time
• Usage information: pages viewed, time spent on the site, referral source
• Cookies: small text files stored on your device

1.2. Information You Provide

You may voluntarily provide us with information:

• When subscribing to updates or newsletters
• When contacting customer support
• When participating in surveys or feedback

2. How We Use Your Information

We use the collected information for the following purposes:

• Ensuring website functionality and providing our services
• Improving user experience and optimizing content
• Analyzing traffic and user behavior
• Sending important service updates (only with your consent)
• Ensuring security and preventing fraud

3. Cookies and Tracking Technologies

We use cookies to improve website functionality:

3.1. Essential Cookies

These cookies are required for the website to function and cannot be disabled:

• User authentication
• Website security
• Basic functionality

3.2. Analytics Cookies

Help us understand how users interact with the site:

• Google Analytics for traffic analysis
• Yandex.Metrika for Russian audience

3.3. Functional Cookies

Remember your preferences and settings:

• Language selection
• Display settings

4. Data Sharing with Third Parties

We do not sell or share your personal data with third parties, except in the following cases:

• With your explicit consent
• To fulfill legal obligations
• To protect our rights and security
• To service providers (analytics, hosting) that maintain privacy

5. Data Security

We take all reasonable measures to protect your data:

• Encryption: All data is transmitted through secure channels (HTTPS)
• Storage: Data is stored on secure servers
• Access Control: Limited access to data by authorized personnel only
• Regular Audits: Periodic security system checks

6. Your Rights

According to applicable legislation, you have the following rights:

1. Right to access: Request information about stored data
2. Right to rectification: Correct inaccurate data
3. Right to erasure: Delete your data ("right to be forgotten")
4. Right to portability: Receive data in a machine-readable format
5. Right to object: Object to data processing
6. Right to restriction: Restrict data processing

7. Cookie Settings

You can manage cookies through:

• Browser settings: Most browsers allow you to block or delete cookies
• Cookie banner: On our website, you can set your cookie preferences
• Opt-out tools: For Google Analytics and other services

8. Changes to the Policy

We may update this Privacy Policy from time to time. When making significant changes, we will:

• Publish the new version on the website
• Update the "Last updated" date
• Notify users by email (when available)

9. Contact Information

If you have any questions about this Privacy Policy or how we process your data, please contact us:

• Email: team@coob.app
• Telegram: @coob_app_support_bot
• Response time: 24-48 hours